FAQs

FAQs

Product Information

All Tyeso tumblers and bottles are crafted from high-quality 304 Food Grade Stainless Steel, ensuring they are rust-resistant and safe for daily use.

Utilizing double-wall vacuum insulation technology, Tyeso products keep drinks cold for up to 12 hours and hot for up to 8 hours, depending on the specific model and environment.

No. Do not place stainless steel bottles in the microwave or freezer, as this can damage the vacuum seal and pose a safety risk.

Care & Usage Tips

We strongly recommend hand washing with warm water and mild soap to preserve the quality of the exterior coating. Lids are generally top-rack dishwasher safe.

Wash thoroughly and allow it to dry with the lid off. For stubborn odors, soak the interior with a mixture of warm water and baking soda or vinegar for 1-2 hours, then rinse well.

Shipping & Delivery

Standard shipping fees typically range from RM0.00 to RM5.19, depending on your location and the purchasing platform. Free shipping is often available for orders meeting a minimum spend threshold.

For orders within Malaysia, delivery usually takes between 2 to 4 working days once the order has been processed.